Hi, Welcome to our website.
24h*7 Hotline
0755-29941300 13823711712

Contact us

Address: Third Industrial Zone, New Komeito Village Shenzhen Guangming 26
Postal Code: 518000
Tel: 0755-29941300
Fax: 0755-27123802
E-mail: 653088031@qq.com
Mobile: 13600187830

Details

Site: Home > News > common problem > Details

What if the automatic glass sensing does not work properly

Time: 2025-01-08 View: 110
What if the automatic glass sensing does not work properly



At the entrance of the modern shopping mall, automatic glass sensing doors provide customers with a convenient and comfortable experience. However, when this convenient facility does not work properly, it will not only inconvenience customers, but also may affect the operation and image of the mall. So, when we encounter the situation that automatic glass sensing cannot be used normally, what should we do?


First of all, keeping calm is the key. Don´t get anxious or angry because the door doesn´t open automatically, as this could just be a temporary technical glitch.


The first step is to check if there are any obvious obstacles blocking the sensing area. Sometimes, a small debris or advertising stickers can interfere with the sensing system, causing the door to not open properly. Look carefully around the sensing area and clear away any possible obstructions.


If there are no obstacles, then you can check whether the power connection is normal. Automatic glass induction doors usually need a stable power supply, if the power cord is loose or the plug is not inserted, it may cause the door to not work properly. Check power plugs and wiring to make sure they are securely connected.


If there is no problem with the power supply, it may be a failure of the induction system. At this time, the staff of the mall should immediately contact professional maintenance personnel. In the process of waiting for the arrival of maintenance personnel, obvious warning signs can be set up at the door to inform customers of the failure of the door, and guide them to enter and exit the mall through other entrances to avoid personnel congestion and security risks.


For customers, if the automatic glass sensor cannot be used normally, they should follow the instructions of the mall staff and do not force the door, so as not to cause further damage to the door or bring danger to themselves.


At the same time, the department store should establish a sound emergency plan. In areas where automatic glass sensing door failures occur frequently, additional staff will guide and assist to ensure the safety and smooth passage of customers. In addition, regular maintenance and maintenance of the automatic glass induction door to prevent the occurrence of failures.


In short, when the automatic glass sensor cannot be used normally, we need to calmly respond and take reasonable measures. Through timely inspection, maintenance and effective emergency treatment, the normal operation of the automatic glass sensor door is restored as soon as possible, providing customers with a convenient and comfortable shopping environment as always.
Service Online Miss shiManager Li
Hotline
  • 0755-29941300
  • 13823711712