Hi, Welcome to our website.
24h*7 Hotline
0755-29941300 13823711712

Contact us

Address: Third Industrial Zone, New Komeito Village Shenzhen Guangming 26
Postal Code: 518000
Tel: 0755-29941300
Fax: 0755-27123802
E-mail: 653088031@qq.com
Mobile: 13600187830

Details

Site: Home > News > Industry News > Details

Longhua Guanlan Dalang [automatic door maintenance with excellent service] who can I find

Time: 2021-04-07 View: 1059

Longhua Guanlan Dalang [automatic door maintenance with excellent service] who can I find

Longhua Guanlan Dalang [automatic door maintenance with excellent service] who can I find

Shenzhen Haifeng Automatic Door Co., Ltd. provides customers with perfect after-sales service. We have set up an automatic door maintenance team to provide you with various automatic door maintenance services 24 hours a day. We always adhere to the service concept of "customer, quality, reputation first", and win the trust of customers with considerate service. The content of the commitment is as follows: during the warranty period, the products sold shall be repaired free of charge in case of failure (except for man-made and natural disasters).



We will regularly maintain the automatic doors we sell, including door stop position, start sensor, anti pinch sense, anti-collision sensor, anti-collision sensor, indoor trauma disabled button, indoor and outdoor emergency stop button, revolving door operation, fire system signal, etc. The service tenet of our department is "customer". Every service personnel adheres to this principle when carrying out after-sales tasks, and is willing to accept the supervision of customers.



After sales service personnel to meet the urgent needs of customers, in strict accordance with customer requirements to complete service tasks, seriously answer customer questions, and actively provide a variety of solutions for customers to choose, so as to achieve customer satisfaction.





Strictly abide by the customer´s rules and regulations, civilized operation, try to reduce the inconvenience of customers, in order to maintain the image of our team and customers.



Service personnel should have the quality and ability to solve practical problems flexibly and quickly, strive to complete the task in a short time, and try to deal with the fault every other day, so as to reduce the inconvenience and loss to customers.



Record customer´s suggestions and complaints one by one and handle them carefully. Reply to customers in a short time. Continue to report to customer or superior department if not satisfied. In addition, the complainants should be criticized and educated. If the circumstances are serious, the complainants should be punished and ordered to apologize to the customers.





Visit customers regularly, accept customers´ opinions and suggestions with an open mind, and take them as the basis for improvement, so as to continuously improve the service quality.



The products are supplied with accessories all year round.



After reading, you should have a general understanding of the automatic door. We should not only understand the automatic door from the surface, but also think that the automatic door is a kind of automatic operation door for convenient access. It should be maintained and tested frequently

Service Online Miss shiManager Li
Hotline
  • 0755-29941300
  • 13823711712